Shipping policy

Order Processing

Once your order is placed, please allow 3–7 business days for processing and production before shipment.

After your order has been processed, you will receive a shipping confirmation email with tracking information.

Please note that processing times may be longer during holidays, peak seasons, or promotional periods.

Shipping Times

Estimated delivery times:

United States: 10–20 business days after shipment
International Orders: Delivery times vary by destination

Please note that shipping times are estimates and are not guaranteed.

While we work closely with our shipping partners to ensure timely delivery, delays caused by weather conditions, customs processing, carrier disruptions, holidays, or other circumstances beyond our control may occur.

Merano Jewelry is not responsible for delays once a package has been handed over to the shipping carrier.

Order Cancellations

Orders may be canceled within 24 hours of purchase.

To request a cancellation, please contact us immediately at support@meranojewelry.com with the subject line:

CANCEL ORDER

Once an order has entered production or has been shipped, it can no longer be canceled.

Incorrect Shipping Address

If you entered an incorrect shipping address, please contact us as soon as possible at support@meranojewelry.com.

Address changes can only be made within 24 hours of placing your order. After this period, we cannot guarantee that modifications can be made before shipment.

Merano Jewelry is not responsible for orders shipped to an incorrect address provided by the customer.